2022 Agenda

09:00 - 09:05 - Future Identity Festival - Welcome and opening remarks

Find out what to expect from the next two days.

Laura Camplisson, Future Identity Portfolio Lead

09:05 - 09:50 - Is Digital ID set for mainstream adoption?

As momentum behind digital ID wallets continues to grow, is digital identity about to hit the mainstream? Wallets could allow users to securely store smart, reusable credentials, for convenient access to services. Which initiatives are underway to drive interoperability at a national and international level? What considerations must be made to ensure reusable credentials work for relying parties, whilst protecting personal data? Will accessibility drive widespread adoption?

  • Felipe Peñacoba Martinez, CIO, Revolut EU
  • Rumer Ramsey, Legal Officer, European Data Protection Supervisor (EDPS)
  • Martin Sladecek, Director, Digital Strategic Studies, Société Générale
  • Janny Kinende, Engineering Manager, BankID Norway
  • Maria McCann, Organisational Psychologist, Director of Health Identifiers Service, Health Service Executive
  • Jessica Figueras, Founder, Hither Strategy (Moderator)

09:50 - 10:30 - Inclusion in action: Building identity systems for everyone

Science fiction author William Gibson famously said that the future is already here, it’s just not very evenly distributed. If digital identity systems are to work for everyone, there are a wide range of usability and accessibility needs that must be accounted for. What practical steps can organisations take to address exclusion at each stage of product development? How do we mitigate bias, both conscious and unconscious, from identity solutions?

  • Emma Lindley, Managing Director, CAF and Co-Founder, Women in Identity
  • Sol Enenmoh, Director – Group Digitalisation, Global Financial Institution
  • Adam Desmond, Sales Director, EMEA, OCR Labs
  • Sian Williams, CEO, Switchback
  • Kay Chopard, Executive Director, Kantara Initiative
  • Henk Marsmann, Digital Identity Thinker and Principal Consultant, SonicBee (Moderator)

10:30 - 11:00 - Morning coffee break

It’s coffee o’clock! Grab some refreshments from our expo floor before the stage resumes.

11:00 - 11:40 - Is digital identity proofing the key to financial crime prevention?

As the saying goes, ‘start as you mean to go on.’ Verifying the identity of new customers has become a critical step in any organisation’s financial crime strategy. Once a fraudster has created an account with a synthetic identity, the door to re-authentication is left wide open. How can businesses leverage new technologies to strengthen the onboarding process against evolving threats, thwarting bots and fraudsters before damage is done?

  • Guillaume Ehny, CISO, Kroo
  • Sergei Federov, Head of Onboarding, ANNA Money
  • Harry Weber-Brown, Chief Executive, TISA
  • Anouk Moll, Innovation Manager, ABN AMRO
  • Mark Haine, eKYC & IDA Working Group Co-chair, OpenID Foundation (Moderator)

11:40 - 12:00 - Optimising end-to-end customer journeys for security and convenience

As quickly as businesses have embraced digital to engage with their customers, bad actors have used credential stuffing, account takeover, and other types of attack to take advantage. Keeping pace with an evolving threat landscape requires innovative approaches to optimising both security and convenience. But how do businesses avoid creating internal friction and slowing innovation through multiple integrations? Can a drag-and-drop approach to identity bring together all the tools businesses need to rapidly build, test and optimize customer journeys?

Máté Barany, Enterprise Account Executive, Ping Identity

12:00 - 12:40 - Policy and regulation: The next chapter

Technology alone will not solve digital identity. The resulting ecosystem will be shaped by the standards, regulations and policies governing identity systems. How can government and industry collaborate to drive trust and interoperability? What impact will data privacy, AML and KYC regulations have? What rights do individuals have to assert, alter and control their identity and how will this change as we determine a path forward for digital ID?

  • Francisco Martins, Senior Executive, Financial Services & Crypto, IDnow
  • Paul Munson, Head of Financial Crime, Shares
  • Steven Bisoffi, Payments Technical Specialist, Payment Systems Regulator
  • Donna Beatty, Global Digital Identity Executive, Private Industry
  • Nick Mothershaw, Chief Identity Strategist, Open Identity Exchange (Moderator)

12:40 - 13:45 - Lunch break

Lunch is served! Head to the catering area on the expo floor, explore the networking options, and don’t forget to visit the exhibitor booths.

13:45 - 13:50 - Future Identity Festival - Welcome back

Introduction to the sessions coming up this afternoon.

  • Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

13:50 - 14:30 - Protecting businesses and customers online with stronger authentication

The percentage of transactions carried out and services accessed online, has skyrocketed in recent years. At the same time, bad actors continue to find new methods of attack. How can online retailers, consumer facing platforms and payment processors evolve their approaches to customer identity? How can automation and new authentication measures be leveraged to combat fraud and meet regulations, while providing seamless omnichannel experiences throughout the customer journey?

  • Mansoor Qureshi, Senior Technical Sales Manager, Fraud Detection and Mitigation Solutions, Ping Identity
  • Aamir Hanif, Regional Head of Financial Crimes for EMEA & UK MLRO, Stripe
  • Manuela Sedvartaite, Innovation Manager, PagoNxt, Santander
  • Duncan McIntosh, Product Owner, CIAM, NatWest
    Laura Moore, Global Director of Identity, Sky
  • Dario Salice, Ex-Google & Meta, Identity & Security Thinker, Jenario (Moderator)

14:30 - 14:50 - Burying the password with multimodal biometric authentication

The future of identity is always evolving. The time to move beyond passwords with automated, multi-modal biometric authentication, is now. Passwords cost money, both in terms of customer abandonment (yes, people hate password reset cycles!) and the human overheads required to check identity at points of high-risk customer action. In the last 10 years, fintechs have honed, polished and refined the customer onboarding journey. In this session, Mitek will examine how to refresh customer authentication journeys.
Travis Joseph, Client Manager, Mitek Systems

14:50 - 15:30 - Powering the future of work with digital identity

The future of employment and hiring is a fascinating emerging use case for digital identity. Can digital ID help to streamline right to work checks and secure businesses and employees against fraud? How can innovative identity solutions support a seamless employee onboarding journey from prospective talent, through to new hire? How will digital employee credentials be leveraged for authentication and access use cases, throughout the employee journey.

  • Alison McDowell, Advisory Board Member, Better Hiring Institute
  • Keith Rosser, Director of Group Risk, Reed
  • Elinor Hull, Identity Services Director, Post Office Ltd
  • John Harrison, Policy Manager – Right to Work, The Home Office
  • Russ Cohn, General Manager International, OCR Labs (Moderator)

15:30 - 16:00 - Afternoon coffee break

Time for a quick break! Grab a tea or coffee (…or a famous festival craft beer!) before the last sessions of the day.

16:00 - 16:40 - Identity & safety in a connected online world

Social media sites and subscription services have revolutionised how we interact with companies and individuals online, providing a platform for e-commerce, entertainment, and instant connection. As the dangers of fraud, identity theft, trolling and grooming intensify, should more be done to verify the real identities and ages of online users? How do we govern data privacy, security, and liability in a limitless online world?

  • Claire Maillet, Head of Financial Crime Operations, Ziglu
  • Keily Blair, Chief Strategy and Operations Officer, OnlyFans
  • Mark Bentley, Safeguarding and Cybersecurity Manager, London Grid for Learning (LGfL)
  • Ros Smith, Senior Technologist – Digital Identity, Ofcom
  • Emma Lindley, Managing Director CAF and Co-Founder, Women in Identity (Moderator)

16:40 - 17:25 - Will the internet of the future be built on digital identity?

As the metaverse and web 3.0 pick-up pace, a new vision of the internet is emerging. We could soon find ourselves consuming data and experiencing online spaces very differently. How will users trust the identities of virtual personas they interact with? How will NFTs and digital assets be protected against fraud? Does creating an environment where users can interact safely, securely and privately, mean building the future internet on digital identity?

  • Flavia Kenyon, Barrister, 36 Group
  • Niall McCann, Policy Advisor and Project Manager, Legal ldentity, United Nations
  • Andreas Valentin Pedersen, Blockchain Consultant, Contraint Ltd and Technical Director, Triple-A Games Industry
  • David Palmer, Blockchain Lead, Vodafone Business IoT
  • Ana Maria Jipa, Co-Founder and CEO, Olyn
  • Chana Kanzen, Founder, London Women Leading Web 3 (Moderator)

17:25 - 17:30 - Future Identity Festival - Closing Remarks

That’s a wrap on day 1! Find out what’s still to come on day 2.

  • Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

09:00 - 09:05 - Future Identity Festival - Opening remarks

Find out what to expect from the day.

  • Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

09:05 - 09:45 - The journey to a trusted identity ecosystem

Interoperability is key to developing a functioning and sustainable identity ecosystem for a digital world. How are public and private sector organisations collaborating to develop standards and trust frameworks? How can we build bridges across systems and sectors, to break down data siloes and empower individuals with greater control over their identities? Will we see financial providers take a leading role in delivering digital identity beyond the financial sector?

  • Nick Mothershaw, Chief Identity Strategist, Open Identity Exchange
  • Eliza Prettyman, Senior Strategy Advisor, DCMS
  • Daniel Fett, Security Specialist, Yes.com AG
  • Marie Austenaa, Head of Digital Identity, Visa
  • Iain McCallum, Programme Manager, Digital Identity, techUK
  • Steve Pannifer, Managing Director, Consult Hyperion (Moderator)

09:45 - 10:30 - Is the future of authentication mobile?

As mobile quickly becomes a primary channel for payments and financial services businesses, securely authenticating mobile customers is a priority. OTPs and knowledge-based methods of 2FA create user friction and remain vulnerable to attacks, but can the features built into mobile devices be leveraged for faster and stronger authentication? Can mobile network intelligence help to identify fraud in real-time? How can we ensure solutions are device-agnostic and work for a wide customer base?

  • Ravneet Shah, Chief Technology Officer, Allica Bank
  • Fabian Eberle, COO & Co-Founder, Keyless
  • Mark Haine, eKYC & IDA Working Group Co-chair, OpenID Foundation
  • Philip Bonhard, Head of Design – Payments, Fraud and Financial Crime, Lloyds Banking Group
  • Helene Vigue, Identity and Data Director, GSMA
  • Simon Moffat, CEO & Research Analyst, The Cyber Hut (Moderator)

10:30- 11:00 - Morning coffee break

It’s coffee o’clock! Grab some refreshments from our expo floor before the Future Identity stage resumes.

11:00 - 11:40 - Can identity make or break customer experience?

Identity was once seen as purely a security and compliance driven process. As businesses become increasingly customer-centric, the significance of identity as a customer experience differentiator has become clear. How can digital identity optimise speed and ease-of use, and enhance consumer trust in security and data privacy? Do identity processes have a role to play in fostering personalisation and brand-loyalty?

  • Leonardo Lombardi, Head of Product, UNiDAYS
  • Bhavna Saraf, Head of Group Payments, Partnership & Strategy, Lloyds
  • Daniel Jonas, Head of Research & Innovation, Pay.UK
  • Andrew Bud, Founder and CEO, iProov
  • Elizabeth Rayment, Director, Your Mind Media (Moderator)

11:40 - 12:20 - Can digital identity enhance data privacy?

The number of data points created about every one of us, every day, is mindblowing. There is an urgent need to ensure personally identifiable and sensitive information is only collected and shared with meaningful consent. How can we reconcile digital identity with privacy to build user trust? When designing and implementing identity solutions how can businesses be sure to consider the long-term privacy implications? Can we build digital identity which allows users greater control over their data?

  • Greg Mundell, Head of Portfolio and Delivery, Identity Platforms, Sky
  • Petros Efstathopoulos, VP, Innovation and Research, NortonLifeLock
  • Gregory Dabor, Senior Business Analyst, Digital Identity, NatWest Group
  • Sue Daley, Director, Tech and Innovation, techUK (Moderator)

12:20 - 13:25 - Lunch break

Lunch is served! Head to the catering area on the expo floor, explore the networking options, and don’t forget to visit the exhibitor booths.

13:25 - 13:30 - Future Identity Festival - Welcome back

Find out what to expect from the rest of the afternoon.

  • Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

13:30 - 14:10 - Leveraging digital identity in the healthcare sector

Across the healthcare sector, siloed records, outdated manual processes and rising fraud, can leave practicians and patients feeling out of control of their identity data. The pandemic has further highlighted the need for digital ID, to enable services to be accessed remotely. How can new technologies be leveraged to solve these challenges? What impact are digital passports having? Does self-sovereign identity, offer the potential to improve user privacy and control?

  • Maria McCann, Organisational Psychologist, Director of Health Identifiers Service, HSE, Ireland
  • Iain McCallum, Programme Manager, Digital Identity, techUK
  • Kay Chopard, Executive Director, Kantara Initiative
  • Gillan Ward, Identity and Trusted Data Expert, ID Crowd, working for NHS
  • Michael Shea, Managing Director, Wider Team (Moderator)

14:10 - 14:40 - Digital identity and customer protection for regulated gaming

An estimated one billion+ people worldwide use online gambling sites and apps. This rapid growth has become a lucrative target for organised criminals, fraudsters and scammers. How are online casinos and betting sites working to keep customers secure from evolving threats? How can digital identity be leveraged to protect vulnerable players, prevent underage gambling and ensure compliance. How can technology work alongside a human approach to customer protection?

  • Tom Banks, Head of Corporate Affairs UK/Global, Kindred Group
  • Grainne Hurst, Director, Corporate Affairs, Entain
  • Jon Inns, Product Director, Crossword Cybersecurity (Moderator)

14:40 - 15:10 - Afternoon coffee break

Time for a quick break! Grab a tea or coffee (…or a famous festival craft beer!) before the last sessions of the day.

15:10 - 15:50 - Knowledge is power: Fighting back against identity fraud

Fraudsters, scammers and organised criminals are constantly refining the tactics used to bypass identity security systems. An awareness of the latest threats is vital for businesses to protect themselves and their customers. How can new technologies strengthen defences and enable earlier identification of attacks? Beyond technology, what more can be done to prevent customer from falling victim to scams?

  • Richard Bromley, Fraud Lead, Monzo
  • Ekaterina Safonova, Founder, CS Consulting & Advisory and Invited Professor, Cambridge Judge Business School
  • Jeff Steiner, Head of Strategic Partnerships, TeleSign
  • JohnPaul McKenna, Digital Security and Authentication Lead, Retail Banking, NatWest
  • Ebru Keskin, Payments and Fraud Consultant (Moderator)

15:50 - 16:25 - Blockchain: The next frontier for identity management?

Blockchain has the potential to revolutionise the anatomy of the global economy and address many of the challenges we face today with identity management. With several concepts and ideas already being piloted, what are the most promising real-world use cases for identity on the blockchain? Could distributed ledger technology offer solutions to challenges around privacy, identity theft and siloed data? Which technical and legal considerations are limiting progress?

  • Nicky Hickman, Industry Advisor, Blockchain & Digital Identity Lab, University of Jyväskylä
  • Marnix van den Bent, Co-Founder and Technical Datakeeper, Rabobank
  • Martín Azcue López, Project Manager & Innovation, Bizum
  • Dom Ferrara, Blockchain Executive, Fujitsu (Moderator)

16:25 - 16:30 - Thank you and closing

Thank you for attending the Future Identity Festival 2022.