Find out what to expect from the next two days.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

More than 1 billion people globally have no verifiable identity. In the UK, 1 in 4 people don’t have access to traditional credentials, leading to exclusion from financial products, healthcare and other vital services. There is no one-size-fits all approach to identity, but how can prioritising human-centric design widen the routes to access and account for the broadest possible range of user needs?

• Sarah Walton, Executive Lead, Women in Identity
• Elinor Hull, Identity Services Director, Post Office
• Dastan Shukanayev, Senior Payments Technology & Strategy, Marks & Spencer
• Louise Maynard-Atem, Deputy Director, Data & Insights, Government Digital Services
• Henk Marsman, Digital Identity Thinker and Principal Consultant, SonicBee (Moderator)

In a technology and data driven world, the need to verify customers and employees online is impacting businesses across a wide range of industries. With 63% of UK organisations using or planning to implement digital identity very soon, how are management teams assessing emerging innovations? How will digital identity play a role in critical objectives, from security to compliance, agility, and growth?

• Russ Cohn, Global Head of Go-To-Market, IDVerse
• Duncan McIntosh, Lead Product Owner – Strategic Identity Services, NatWest Group
• Boris Montin, Global Head of Risk & Identity Strategy & Analytics, Glovo
• Hannah Jeffreys, Senior Product Owner, Digital Identity, Lloyds Banking Group
• Briony Krikorian-Slade, Principal, Payments, UK Finance (Moderator)

It’s coffee o’clock! Grab some refreshments from our expo floor before the stage resumes.

1 in 2 European organisations faced a cyberattack in the last 3 years. With robust identity management now a key element of resilience how are trends such as AI advancements, remote working and cloud adoption impacting the threat landscape? As criminals adapt to these trends and deploy increasingly sophisticated tactics, how are businesses leveraging innovative solutions and building greater security awareness to minimise risk?

• Paul Dunphy, Senior Principal Scientist, Norton
• Ivan Djordjevic, Principal Security Advisor, Salesforce
• David Queen, Head of Cloud Identity Services, Lloyds Banking Group
• Anne-Lise Amiot, Lead Product Manager, Identity and Access Management, Tide
• Jessica Figueras, Founder, Hither Strategy (Moderator) 

Artificial intelligence is a powerful tool for enabling digital identity but, like many emerging technologies, can be a double-edged sword. How are organisations leveraging AI for biometric and behavioural data analysis, to increase the speed and accuracy of verification? What considerations must be made to ensure AI doesn’t perpetuate existing biases? And what protections are needed to prevent fraudsters from committing AI-powered identity theft and social engineering? 

• Surash Patel, VP, EMEA, TeleSign
• James Coveney, Head of Data Science, Cashplus Bank
• Tess Buckley, AI Ethics and Literacy Advisor, HumansForAI
• Antons Tocilins-Ruberts, Data Scientist, Information Security, Starling Bank
• Zhanibek Kaimuldenov, Engineering Manager, Risk & Fraud, Blockchain.com
• Katherine Holden, Head of Data Analytics, AI and Digital Identity, techUK (Moderator) 

Lunch is served! Head to the catering area on the expo floor, explore the networking options, and don’t forget to visit the exhibitor booths.

Introduction to the sessions coming up this afternoon.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

As AML and KYC regulations are tightened in response to the continuing battle against financial crime and digitisation across the financial sector, how are financial services providers adapting processes and technology stacks to ensure compliance? How can the right balance be struck between efficiency, profitability and risk management? What future regulatory developments should financial institutions be prepared for?

• Alexander Balzer, CEO & Founder, Atfinity
• Ane Silva, Group Product Manager, Booking.com
• Paola Cristina Nuñez Ameri, VP – Chief Country Compliance Officer, Citi
• Richard Maton, Director, Aperio Strategy (Moderator)

As users we are required to verify our identities time and again to access products and services, and in doing so leave a trail of personal data. What does it take to ensure customer data privacy is protected both technically and legally? How can businesses ensure the process of consent management is easy and transparent across the customer journey? Is data minimisation not the strongest defence against personal data breaches? 

• Christopher Briggs, SVP, Identity, Mitek
• David Palmer, Blockchain Lead, Vodafone Business
• Stacey Wilkinson, Customer Attribute Sharing Product Manager, NatWest Group
• Matthew Bumford, Data Culture and Strategy Manager, Lloyds Banking Group
• Ito Onojeghuo, CEO, ALLNET Law (Moderator)

Time for a quick break! Grab a tea or coffee (…or a famous festival craft beer!) before the last sessions of the day.

One key challenge retailers face is understanding customer behaviour and delivering a seamless experience, across multiple brands, channels, and locations. Often data resides in siloes, making it difficult to have a single view of a customer and easier for friendly fraud and bonus abuse to slip through the net. By linking a customer’s profile to a digital identity, can businesses get ahead of any suspicious activity while offering far more personalised products and streamlined services?

• Siggy Simon, Group Digital Transformation, Decathlon
• Abol Froushan, Senior Enterprise Architect, Walgreens Boots Alliance
• Jyoti Goyal, Product Lead, BT Marketplace Capabilities, BT
• Matt Plant, Solutions Engineer, Okta
• Richard Maton, Director, Aperio Strategy (Moderator) 

Incidents of APP fraud and scams are rising at an alarming rate. The challenge for businesses is clear – what if a customer is who they say they are but is acting under coercion. As bad actors leverage technology to create increasingly sophisticated methods of tricking customers, should more emphasis be put onto customer education? Or can technology also offer a solution to the problem by flagging suspicious behaviour to halt scammers in their tracks?

• Martin Sansone, Lead Standards Architect, Pay.UK
• Richard Bromley, Head of Fraud Risk, Monzo
• Martin Klass, Deputy MLRO and Financial Crime Manager, Blue Motor Finance
• Sally Felton, Director, Fraud Risk Management, BDO
• Blerina Essen, Operations, Compliance, Strategy & Risk Advisor, Inspirisk Ltd (Moderator)

The Web3 ecosystem is in the early stages of development but centres on a paradigm that enables users to have full control over their data. How could Web3 entities leverage blockchain and decentralisation to enable users to securely manage identity without reliance on a central authority? Is Web3 the answer to the misuse of customer data online?

• Zwelli Burns, Senior Director, Compliance Technology & Crypto, Paysafe
• Damian Glover, Senior Director of Communications, Decentralized Identity Foundation
• Jason Boud, Co-Founder and CEO, RegTech Associates
• Jacqueline Watts, Director, Head of Commercial Law, A City Law Firm
• Rob Moffat, Senior Technical Architect, FINOS (Moderator)

That’s a wrap on day 1! Find out what’s still to come on day 2.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

Join us on the exhibition floor for craft beer, live DJ sets and more as we close off day 1 of the event.