Securing every identity. IAM for the employee,
customer, non-human agents & machines
FID IAM - Summer
Identity is under attack. 86% of app breaches stem from credential abuse, and more than half of organisations report account takeover as a top threat, especially as AI-powered attacks scale and evade traditional controls. At the same time, over 70% of users say they will abandon a service after a poor login experience, even though security remains their top concern.
FID IAM is where the sharpest minds in identity, access management, and cybersecurity come together to solve the biggest challenges: delivering seamless workforce and customer journeys while strengthening security and governance for human, machine, and non-human identities.
Expect focused content on zero trust-aligned identity architectures, orchestration that removes friction, and practical strategies to manage the explosion of non-human identities across cloud and hybrid environments.
Highlights from our other events
Key event stats
Senior
attendees
Technology
buyers
Rockstar speakers across all stages
Stages
of content
Key themes
Cybersecurity threats are evolving faster than ever. AI-powered attacks, deepfakes, ransomware, and supply chain breaches are redefining risk. No one is immune: businesses, governments, and individuals are targets. Staying vigilant and informed isn’t optional, it’s essential for protecting data, reputation, and trust in an increasingly digital, interconnected world.
With machine identities now outnumbering humans, managing them has become a high-stakes challenge. Service accounts, APIs, and bots all need strict governance, yet often operate unchecked. Securing these non-human identities means tackling lifecycle management, preventing credential sprawl, and defending against evolving threats, all while ensuring seamless automation and system-to-system communication.
Identity orchestration is critical for balancing security and seamless user experience, ensuring fast, frictionless access without compromising security. As businesses scale and threats evolve, automating identity lifecycle management, integrating multiple systems, and enforcing context-aware authentication are essential to maintaining security, compliance, and efficiency.
Privileged access is a prime target for cyber threats, making zero trust security a necessity, but implementing it without creating onerous friction is a challenge. Organisations must enforce strict, continuous authentication while keeping workflows smooth, ensuring that only the right users have the right access at the right time.
The volume and velocity of identity threats (credential theft, token misuse, shadow apps) have outstripped what humans alone can manage. Using AI to detect anomalous behaviour (e.g. suspicious logins or resource access), automating entitlement reviews, remediating stale privileges, and accelerating response time are becoming essential.
Workforce IAM is all about giving employees the right access at the right time – without slowing them down or exposing sensitive data. Meanwhile, Customer IAM must deliver a smooth, secure experience that scales effortlessly, keeping logins fast, data protected, and users happy across every touchpoint. What are the best strategies for both employees and customer IAM?
Attendees at our other events include
Financial institutions, technology providers, non-financial brands & policymakers
Sponsors
3 star sponsors
2 star sponsor
Early confirmed Rockstar speakers
Agenda
9.00 - Welcome & opening remarks
9.05 - 9.45 - Panel: Reducing friction & abandonment in the user journey with digital identity
Moderator:
Masha Cilliers, Founder, Payment Options
Speakers:
Ronelle Arbib, Chief Operating Officer, Recognise Bank
Leo Friel, Lead Solution Architect, ID & Authentication Platform, Lloyds Banking Group
9.45 - 10.25 - Panel: Consent, transparency, control. Considerations in data protection
Speakers:
Oded Anderman, Privacy, Security, Risk & Compliance, Meta
Khyati Attri, Director, Cyber Tech & Operational Risk, Standard Chartered Bank
10.25 - 11.05 - Morning coffee break
11.05 - 11.45 - Panel: Enterprise IAM - What are the emerging cyber threats?
Speakers:
Asim Khwaja, Cyber Risk & Policy, UK Government Organisation (views personal)
11.45 - 12.25 - Panel: When data leaks: How to protect information from getting into the wrong hands
Speakers:
Peter Crumpton, Information Security Manager, NFU Mutual
Spencer Scott, Global Head of Information Security, AllSaints & John Varvatos
12.25 - 12.45 - Presentation: The story of BT’s colleague identity transformation
Cal Brown, Lead Security Storyteller, BT
12.45 - 13.45 - Lunch break
13.45 - 14.25 - Panel: Preparing for the rise of agentic IAM
Moderator:
Damian Glover, Independent Consultant
Speakers:
Philip O’Shaughnessy, Head of Security Architecture, Metro Bank
Oriol Anguilar, CIAM Principal, Roche Pharmaceuticals
Aditya Kumar, Lead IoT Solution Designer, Vodafone
14:25 – 15.05 - Panel: Streamlining IGA processes through operational and architectural improvement
Moderator:
Dhipa Lee, IAM Consultant
Speakers:
Peter Hofer, Identity & Access Principal Architect, BP
15.05 – 15.35 - Afternoon coffee break
15.45 – 16.05 - Presentation: The hidden art of IAM: connecting stakeholders for success
Roy Corneleous, Senior Customer IAM Architect, Vodafone
15.55 - 16.35 - Panel: CIAM: Frictionless customer identity for a zero-trust era
16.35-16.40 - Thanks & closing remarks
17.00 - 18.00 - Drinks & networking party
18.00 - End of FID IAM
Content, community & experiences
Look forward to lively conversations, new connections, lots of identity and good times

Iconic
London venue
FID IAM will take place at Convene 22 Bishopsgate, a stylish venue in the heart of London and the perfect space to partake in compelling content sessions, explore the vibrant exhibition area and more.

Drinks
reception
Join us on the expo floor for a drinks reception, to finish off a day of inspiring content and smart networking. Discuss and debate what’s been covered on stage throughout the day, do a final sweep of the expo, and connect with anyone you haven’t had a chance to meet yet.

VIP Hosted Meetings Programme
Fast-track access to the industry leaders and technology providers you want to meet with efficiency and ease. Look no further to strengthen existing partnerships and build new connections.
Co-located with
One day, unlimited opportunities and an interconnected community

Future Identity Customer will bring together 600+ key players in identity and customer experience to explore how consumer facing businesses in retail, gaming, mobility, entertainment, travel, healthcare and other key sectors, are approaching digital identity.

FTT Embedded Finance & Super-Apps Europe gathers an exciting and disruptive community of retailers, manufacturers, insurers, telcos, financial institutions, fintechs and tech innovators to re-imagine financial services and explore a future where the universe of potential financial services providers is expanding rapidly.

Customer Alpha is the only dedicated global community of brands, retailers, marketplaces, social platforms and technology enablers exploring strategies and new product streams designed to attract, retain, increase LTV and better serve the current and next generation of customers.

FTT Payments is dedicated to exploring the latest trends, technologies, and business model innovations across the payments industry creating a gateway to the future of transactions, offering a unique platform to learn, share, and shape the next wave of payment solutions.
Sponsorship & exhibition opportunities
Discover the unique sponsorship and exhibition opportunities available at FID IAM 2026. Click on the button below to find out more and how you can get involved.

































