Identity orchestration is critical for balancing security and seamless user experience, ensuring users get fast, frictionless access without compromising safety. As businesses scale and threats evolve, automating identity lifecycle management, integrating multiple systems, and enforcing context-aware authentication are essential to maintaining security, compliance, and efficiency.

Effective IAM isn’t just about access. It’s about control and accountability. Identity governance ensures that the right people have the right access for the right reasons, and that those decisions are visible, auditable, and risk aware. How can organisations streamline access reviews, enforce least privilege, and align identity policies with business and compliance goals.

Workforce IAM is all about giving employees the right access at the right time – without slowing them down or exposing sensitive data. Meanwhile, Customer IAM must deliver a smooth, secure experience that scales effortlessly, keeping logins fast, data protected, and users happy across every touchpoint. What are the best strategies for both employees and customer IAM?

Privileged access is a prime target for cyber threats, making zero trust security a necessity, but implementing it without creating onerous friction is a challenge. Organisations must enforce strict, continuous authentication while keeping workflows smooth, ensuring that only the right users have the right access at the right time.

With machine identities now outnumbering humans, managing them has become a high-stakes challenge. Service accounts, APIs, and bots all need strict governance, yet often operate unchecked. Securing these non-human identities means tackling lifecycle management, preventing credential sprawl, and defending against evolving threats, all while ensuring seamless automation and system-to-system communication.

Navigating global IAM compliance is like solving a constantly shifting puzzle. Every region has its own data privacy laws, security mandates, and cross-border transfer rules. Organisations must juggle these complexities while ensuring seamless access, airtight security, and audit readiness, all without slowing down business operations.