2023 agenda

Two full days of content exploring the initiatives, technologies and concepts driving digital identity.

09:15 - 09:20 - Future Identity Festival - Welcome and opening remarks

Find out what to expect from the next two days.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

09:20 - 10:00 - Panel: Identity Matters - The wide-reaching impact of identity exclusion

More than 1 billion people globally have no verifiable identity. In the UK, 1 in 4 people don’t have access to traditional credentials, leading to exclusion from financial products, healthcare and other vital services. There is no one-size-fits all approach to identity, but how can prioritising human-centric design widen the routes to access and account for the broadest possible range of user needs?

  • Sarah Walton, Executive Lead, Women in Identity
  • Elinor Hull, Identity Services Director, Post Office
  • Dastan Shukanayev, Senior Payments Technology & Strategy, Marks & Spencer
  • Louise Maynard-Atem, Deputy Director, Data & Insights, Government Digital Services
  • Henk Marsman, Digital Identity Thinker and Principal Consultant, SonicBee (Moderator)

10:00 - 10:40 - Panel: The digital identity roadmap - Priorities and strategies for businesses

In a technology and data driven world, the need to verify customers and employees online is impacting businesses across a wide range of industries. With 63% of UK organisations using or planning to implement digital identity very soon, how are management teams assessing emerging innovations? How will digital identity play a role in critical objectives, from security to compliance, agility, and growth?

  • Russ Cohn, Global Head of Go-To-Market, IDVerse
  • Duncan McIntosh, Lead Product Owner – Strategic Identity Services, NatWest Group
  • Boris Montin, Global Head of Risk & Identity Strategy & Analytics, Glovo
  • Hannah Jeffreys, Senior Product Owner, Digital Identity, Lloyds Banking Group
  • Briony Krikorian-Slade, Principal, Payments, UK Finance (Moderator)

10:40 - 11:10 - Morning coffee break

It’s coffee o’clock! Grab some refreshments from our expo floor before the stage resumes.

11:10 - 11:50 - Panel: Enhancing cybersecurity readiness with identity transformation

1 in 2 European organisations faced a cyberattack in the last 3 years. With robust identity management now a key element of resilience how are trends such as AI advancements, remote working and cloud adoption impacting the threat landscape? As criminals adapt to these trends and deploy increasingly sophisticated tactics, how are businesses leveraging innovative solutions and building greater security awareness to minimise risk?

  • Paul Dunphy, Senior Principal Scientist, Norton
  • Ivan Djordjevic, Principal Security Advisor, Salesforce
  • David Queen, Head of Cloud Identity Services, Lloyds Banking Group
  • Anne-Lise Amiot, Lead Product Manager, Identity and Access Management, Tide
  • Jessica Figueras, Founder, Hither Strategy (Moderator) 

11:50 - 12:30 - Panel: AI and digital identity – The good, the bad and the innovative

Artificial intelligence is a powerful tool for enabling digital identity but, like many emerging technologies, can be a double-edged sword. How are organisations leveraging AI for biometric and behavioural data analysis, to increase the speed and accuracy of verification? What considerations must be made to ensure AI doesn’t perpetuate existing biases? And what protections are needed to prevent fraudsters from committing AI-powered identity theft and social engineering? 

  • Surash Patel, VP, EMEA, TeleSign
  • James Coveney, Head of Data Science, Cashplus Bank
  • Tess Buckley, AI Ethics and Literacy Advisor, HumansForAI
  • Antons Tocilins-Ruberts, Data Scientist, Information Security, Starling Bank
  • Zhanibek Kaimuldenov, Engineering Manager, Risk & Fraud, Blockchain.com
  • Katherine Holden, Head of Data Analytics, AI and Digital Identity, techUK (Moderator) 

12:30 - 13:35 - Lunch break

Lunch is served! Head to the catering area on the expo floor, explore the networking options, and don’t forget to visit the exhibitor booths.

13:35 - 13:40 - Future Identity Festival - Welcome back

Introduction to the sessions coming up this afternoon.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

13:40 - 14:20 - Panel: Navigating a shifting landscape of fraud and risk regulation

As AML and KYC regulations are tightened in response to the continuing battle against financial crime and digitisation across the financial sector, how are financial services providers adapting processes and technology stacks to ensure compliance? How can the right balance be struck between efficiency, profitability and risk management? What future regulatory developments should financial institutions be prepared for?

  • Alexander Balzer, CEO & Founder, Atfinity
  • Ane Silva, Group Product Manager, Booking.com
  • Paola Cristina Nuñez Ameri, VP – Chief Country Compliance Officer, Citi
  • Richard Maton, Director, Aperio Strategy (Moderator)

14:20 - 15:00 - Panel: Digital identity in a new era of data privacy

As users we are required to verify our identities time and again to access products and services, and in doing so leave a trail of personal data. What does it take to ensure customer data privacy is protected both technically and legally? How can businesses ensure the process of consent management is easy and transparent across the customer journey? Is data minimisation not the strongest defence against personal data breaches? 

  • Christopher Briggs, SVP, Identity, Mitek
  • David Palmer, Blockchain Lead, Vodafone Business
  • Stacey Wilkinson, Customer Attribute Sharing Product Manager, NatWest Group
  • Matthew Bumford, Data Culture and Strategy Manager, Lloyds Banking Group
  • Ito Onojeghuo, CEO, ALLNET Law (Moderator)

15:00 - 15:40 - Afternoon coffee break

Time for a quick break! Grab a tea or coffee (…or a famous festival craft beer!) before the last sessions of the day.

16:40 - 16:20 - Panel: The age of the connected customer

One key challenge retailers face is understanding customer behaviour and delivering a seamless experience, across multiple brands, channels, and locations. Often data resides in siloes, making it difficult to have a single view of a customer and easier for friendly fraud and bonus abuse to slip through the net. By linking a customer’s profile to a digital identity, can businesses get ahead of any suspicious activity while offering far more personalised products and streamlined services?

  • Siggy Simon, Group Digital Transformation, Decathlon
  • Abol Froushan, Senior Enterprise Architect, Walgreens Boots Alliance
  • Jyoti Goyal, Product Lead, BT Marketplace Capabilities, BT
  • Matt Plant, Solutions Engineer, Okta
  • Richard Maton, Director, Aperio Strategy (Moderator) 

16:20 - 17:00 - Panel: Scams on the rise - Is technology the answer or the aggravator?

Incidents of APP fraud and scams are rising at an alarming rate. The challenge for businesses is clear – what if a customer is who they say they are but is acting under coercion. As bad actors leverage technology to create increasingly sophisticated methods of tricking customers, should more emphasis be put onto customer education? Or can technology also offer a solution to the problem by flagging suspicious behaviour to halt scammers in their tracks?

  • Martin Sansone, Lead Standards Architect, Pay.UK
  • Richard Bromley, Head of Fraud Risk, Monzo
  • Martin Klass, Deputy MLRO and Financial Crime Manager, Blue Motor Finance
  • Sally Felton, Director, Fraud Risk Management, BDO
  • Blerina Essen, Operations, Compliance, Strategy & Risk Advisor, Inspirisk Ltd (Moderator)

17:00 - 17:35 - Panel: Will Web3 rewrite the rules of user identity?

The Web3 ecosystem is in the early stages of development but centres on a paradigm that enables users to have full control over their data. How could Web3 entities leverage blockchain and decentralisation to enable users to securely manage identity without reliance on a central authority? Is Web3 the answer to the misuse of customer data online?

  • Zwelli Burns, Senior Director, Compliance Technology & Crypto, Paysafe
  • Damian Glover, Senior Director of Communications, Decentralized Identity Foundation
  • Jason Boud, Co-Founder and CEO, RegTech Associates
  • Jacqueline Watts, Director, Head of Commercial Law, A City Law Firm
  • Rob Moffat, Senior Technical Architect, FINOS (Moderator)

17:35 - 17:40 - Future Identity Festival - Closing Remarks

That’s a wrap on day 1! Find out what’s still to come on day 2.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

17:30 - 18:30 - Future Identity Festival - Networking drinks

Join us on the exhibition floor for craft beer, live DJ sets and more as we close off day 1 of the event.

09:15 - 09:20 - Future Identity Festival - Opening remarks

Find out what to expect from the day.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

09:20 - 10:00 - Panel: The standards and frameworks driving digital identity adoption

Technology alone will not solve digital identity. The resulting ecosystem will be shaped by the standards, regulations, and policies governing identity systems. Which initiatives are underway to build interoperability at a national and international level? How are trust frameworks defining rules and best working practices, to safeguard users and businesses?

  • Martin Sansone, Lead Standards Architect, Pay.UK
  • Francisco Martins, Regional Senior Sales Manager, IDnow
  • Victoria Baines, Policy Adviser, Digital Identity, Department for Science, Innovation and Technology (DSIT)
  • Daniel Saliba, Chief Compliance Officer, Optimus Cards 
  • Nick Mothershaw, Chief Identity Strategist, Open Identity Exchange (Moderator)

10:00 - 10:20 - Fireside chat: Tackling emerging fraud trends in digital hiring

The recent introduction of digital right-to-work checks in the UK brought about significant benefits for employers and employees. As the number of certified providers continues to grow what reforms are needed to drive further progress? How can innovation address the growth of identity fraud and rise of emerging employment scams?

  • Keith Rosser, Officer, APPG on Modernising Employment and Director of Group Risk, REED
  • Alison McDowell, Advisory Board Member, Better Hiring Institute (Moderator)

10:20- 10:50 - Morning coffee break

It’s coffee o’clock! Grab some refreshments from our expo floor before the Future Identity stage resumes.

10:50 - 11:10 - Fireside Chat: Know your gamer – The future of digital identity in iGaming

As the popularity of regulated online gaming continues to grow, customers expect increasingly seamless payments and onboarding experiences. Can innovations in digital identity, open banking and age verification enhance the online journey, while mitigating risk and keeping customers and their data secure? How are new regulations altering the landscape and how are businesses ensuring compliance?

  • Keith Ferguson, Senior Product Manager, Flutter International, PokerStars
  • Rahul Das, Director of Payments, LiveScore
  • Oonagh van den Berg, Chief Executive Officer, Virtual Risk Solutions (Moderator)

11:10 - 11:50 - Panel: The convergence of payments and identity

Widespread digital adoption and ongoing regulatory shifts have cemented the need to verify identity to complete an online payment journey. But as customers adapt to two-factor authentication so do fraudsters, finding new methods to circumvent security measures. How can businesses leverage innovation to better detect and adapt to risk? What changes will the upcoming PSD3 bring? How do we expect to see payments and identity evolve in the coming years?

  • Sanjeev Bhatti, Principal, Product Management – Emerging Payments, BNY Mellon
  • Jean-Paul Feidt, Lead, Payment and Fraud Management, Douglas
  • Daniel Patterson, VP of Customer Success & European Operations, Trulioo
  • Bhavna Saraf, Head of Payments Products and Propositions, Santander 
  • Bryn Robinson Morgan, Business Consultant – Digital Identity, Moresburg Ltd (Moderator)

11:50 - 12:30 - Panel: Are wallets the future? The shift to reusable identity

Consumers today are burdened with huge numbers of one-to-one relationships with online service providers. A shift is underway in the digital identity space to move from this siloed approach to a model of reusable identity, empowering users with control over their data and credentials. Will digital ID wallets allow users to securely store smart, reusable credentials, for convenient proof of identity? Which initiatives will drive interoperability and wider adoption?

  • Lloyd Emmerson, Director of Strategic Solutions, Cifas
  • Victor Chatenay, Strategy & Innovation Manager, RBS International
  • Marcel Wendt, CTO – Founder, Digidentity
  • Aravind Narayan, Global Director – Customer Strategy, LSEG Risk Intelligence, LSEG
  • Richard Oliphant, Legal Consultant, CMS UK (Moderator)

12:30 - 13:30 - Lunch break

Lunch is served! Head to the catering area on the expo floor, explore the networking options, and don’t forget to visit the exhibitor booths.

13:30 - 13:35 - Future Identity Festival - Welcome back

Find out what to expect from the rest of the afternoon.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations

13:35 - 13:50 - Panel: Equity in Identity

The latest NIST Digital Identity Guidelines in the US and the UK’s Digital Identity and Attributes Trust Framework both focus significantly on equity. Businesses need to think about how to assess appropriately and robustly for conformance in this important area. How do we move from being simply ‘aware’ of equity challenges to ensuring we can ‘implement’ solutions to address them?

Kay Chopard, Executive Director, Kantara Executive

13:50 - 14:30 - Panel: Designing for accessibility with digital identity

The accessibility of a digital identity solution is vital to widespread customer adoption. Unresolved system biases could mean some demographics are inconvenienced or worse, excluded from access altogether. How do we ensure all customers have a seamless experience? How do we design and build accessibility in right from the start? What about those customers who require additional assistance?

  • Becks Brindley, Digital Accessibility Lead, NatWest Group
  • Danny Payne, Digital Design Lead, Skipton Building Society
  • Natalie Beddows, Head of Vulnerability, Access and Inclusion, Monzo
  • Andy Bryant, Lead Designer, Virgin Money
  • Kay Chopard, Executive Director, Kantara Initiative (Moderator)

14:30 - 15:10 - Panel: The journey from data to decisions

To deliver on customer expectations in a heightened threat landscape businesses must be able to seamlessly establish trust and determine risk at every stage of the customer journey.  How can data-drive insights and advanced decisioning give context to customer behaviour in real-time, to detect fraud and minimise the delay good customers face in accessing products and services?

  • Ravneet Shah, CTO, Allica Bank
  • Edward Prendergast, API Growth Manager (Strategy and Innovation), NatWest Group
  • Paul Munson, MLRO and Compliance Specialist, Optimus Cards 
  • Tom Morton, Director of Software Engineering, Capital One
  • Steven Hewlett-Light, Head of Product Management, FinTru (Moderator)

15:10 - 15:40 - Afternoon coffee break

Time for a quick break! Grab a tea or coffee (…or a famous festival craft beer!) before the last sessions of the day.

15:40 - 16:15 - Panel: Rethinking digital identity for an online generation

Social media sites and subscription services have revolutionised how we interact with companies and individuals online, providing a platform for e-commerce, entertainment, and instant connection. As the dangers of fraud, identity theft, trolling and grooming intensify, should more be done to verify the real identities and ages of users? How do we balance privacy, anonymity and security online?

  • Agnes Evrard, Director, Trust and Safety, Brainly
  • Greg Mundell, Head of Portfolio and Delivery, Identity, Sky
  • Annie Mullins, Co-Founder, The Trust & Safety Group
  • Deniz Atabey Alkan, Senior Manager, Trust & Safety, Bumble
  • Laura Camplisson, Future Identity Portfolio Lead, VC Innovations (Moderator)

16:15 - 16:55 - Panel: Financial crime and identity - A deep dive

In the UK 41% of all reported crimes are now fraud related. What are the key challenges with tackling money muling, account takeover, crypto & digital asset fraud, and other new threats? How can technology be leveraged to strengthen due diligence and transaction monitoring? How do businesses ensure the right controls are in place to navigate an evolving regulatory landscape?

  • Ana Maria Anic, Head of Financial Crime, MoonPay
  • Mark Taylor, Global MLRO & Head of Financial Crime, CEX.IO
  • Zsolt Gocsei, Financial Crime and Monitoring Manager, Ferratum Group
  • Valeria Cortez Vaca Diez, Senior Data Scientist, Monzo
  • Mark Haine, Founder, considrd.consulting and Identity Architect, OpenID Foundation (Moderator)

16:55 - 17:00 - Thank you and closing

Thank you for attending the Future Identity Festival 2022.

Laura Camplisson, Future Identity Portfolio Lead, VC Innovations