Everyone is building AI agents, but almost nobody can say with confidence where those agents are, what they can connect to, or what they’re actually capable of doing.
Jas Sagoo, who leads the Auth0 platform at Okta, works at the sharp end of a challenge most organisations haven’t even fully clocked yet.
Okta’s agentic offering splits into two parts. The first gives organisations visibility and governance across their entire agent estate, answering three deceptively simple questions: where are my agents, what can they connect to, and what can they do? If you can answer all three, you’re in reasonable shape. If you can’t, that’s the gap to close first.
The second is the Auth0 platform itself, built for developers and engineers who are creating agents from scratch. And they are creating them from scratch because, as Jas points out, you can never buy an agent off the shelf that does exactly what you need. Building one is easy, but building one safely, at the speed the market demands, is another story.
Jas’s advice starts with mapping the agentic landscape. Some agents arrive as passengers, bundled into new SaaS platforms a business has invested in, spawned without much visibility into how or why. Others are built in-house by internal teams. Either way, the organisation needs a blueprint to discover the agents, onboard them, protect them and govern them.
The temptation, when faced with that complexity, is to shut it down completely. Jas told us about one CISO who wanted to ban agent-building outright in his organisation, but as Jas rightly points out, blocking innovation isn’t a security strategy. The better approach is to let teams build, and give them the tools to do it securely from the start.
Watch the full interview below.
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