A digital economy powered by

digital identity

19th March 2024 | London, UK

Welcome to the 3rd edition

Registration opening / closing times:
08:30 – 17:30

Venue address:
etc.venues St. Paul’s
200 Aldersgate St
Barbican, London
EC1A 4HD

A digital economy powered by digital identity

Future Identity Finance will explore how innovation, regulation and customer expectations are changing how we identify ourselves to access financial services.

Join 500+ attendees, representing the retail and corporate banks, insurers, lenders, regulators and tech enablers building an identity ecosystem for the future digital economy.

Financial services has a trust issue

68%

of consumers expect fully digital onboarding

40%

of customers abandon account opening during KYC

30%

of calls to banks’ support centres are password resets

8 in 10

people were targeted by scammers in 2021

Today

Financial Services is the leading investor in identity

The time for collaboration is now

A one-day event packed with opportunities to learn, build and connect

500+ engaged attendees

Achieve months of networking in just one day. Jump into a community of all the key players in identity and financial services.

60% Financial Institutions

No, really. At Future Identity Finance meet corporate and retail banks, challengers, fintechs, lenders, building societies, payments providers, and more.

40+ Rockstar speakers

C-level professionals and renowned experts ready to give you the inside scoop on digital identity. Knowledge, awareness, and new perspectives are up for grabs.

Facilitated networking

No more searching the expo floor for your ‘must-meet’ attendees. Our community management team can handle those priority introductions.

Live content

Keynotes, panels, and workshops answering your million-dollar identity questions. If it’s trending, significant and relevant, you can bet it’s on our agenda.

Technology expo

In our lively exhibition area, anything could happen. Meet game-changing tech providers, who just might have the solutions to your identity challenges.

Sponsors

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Industry partners

The experience

Look forward to lively conversations, new connections, and lots of identity and good times

Iconic London venue

Future Identity Finance will take place at etc.venues, St Pauls. The perfect space to experience our live content sessions and busy exhibition area, right in the heart of London’s Square Mile.

Drinks reception

Join us from 5.30pm on the expo floor for a drinks reception, to finish off a day of inspiring content and smart networking. Discuss and debate what’s been covered on stage throughout the day, do a final sweep of the expo, and connect with anyone you haven’t had a chance to meet yet.

VIP Hosted Meetings Programme

Taking place in our brand new and exclusive hosted meetings lounge.

Fast-track access to the industry leaders and technology providers you want to meet with efficiency and ease. Look no further to strengthen existing partnerships and build new connections. We have a brand new opportunity available for you to get involved – get in touch with us at marketing@vcinnovations.co.uk to view our Meetings Package as part of the VIP Hosted Meetings Programme.

Interactive roundtables

New for 2024, take part in our interactive roundtable discussions on the topics you’re keen to explore in more detail. Alongside your peers, you’ll have the chance to ask questions, share challenges, learn from others, and leave with new perspectives. See the agenda for topics and more detail.

Past attendees include

Financial institutions, technology providers & policymakers

Expand your industry knowledge

Our agenda revolves around some key themes

Reusable identity

Demand for reusable identity is increasing at pace, driven by regulatory backing and a growing number of live pilots. Can reusable credentials enable greater interoperability across the financial services sector and beyond?

Payments & Regulation

With PSD3 and Confirmation of Payee set to tighten SCA regulations across the digital economy, how will banks, retailers, wallet providers, EMIs and payment gateway leverage innovative approaches to authentication?

Fraud & Scams

The increase in volume and sophistication of APP fraud attacks is a major concern for financial providers. With regulatory changes set to shift the burden of liability, how can innovation and education help to protect customers?

AI Advances

Rapid technological advances have solidified AI’s place on the innovation agenda. As misinformation meets genuine risk, how are financial providers facing the threats and embracing the opportunities of this transformative technology?

KYB, KYE, KYC

Knowing the identity of every customer, employee and entity is critical in a heavily regulated sector like financial services. How can innovation in digital identity verification enhance efficiency, productivity, user experience and fraud reduction?

Inclusion. Inclusion. Inclusion.

When it comes to building digital identity, inclusion can no longer be ignored. Championing diversity at all stages of product development, from design, to testing, will impact customer satisfaction, business reputation and revenue.

Rockstar speakers

Paola Cristina Nuñez Ameri
VP, Chief Country Compliance Officer
Citi
LinkedIn
Peter Smith
CISO
Allica Bank
LinkedIn
David Palmer
Chief Product Officer, Pairpoint and Blockchain Lead
Vodafone
LinkedIn
Azy Shojaeian
VP Compliance & Risk, MLRO
Pockit
LinkedIn
Michael Venn
Group Head of Risk & Compliance, MLRO
Modulr
LinkedIn
Jyoti Goyal
Head of Product, Marketplace Capabilities
BT
LinkedIn
Paul Munson
Head of EU Compliance and MLRO
Rippling
LinkedIn
Victoria Baines
Policy Adviser, Digital Identity and Attributes Trust Framework
DSIT, Gov.UK
LinkedIn
Zwelli Burns
Senior Director, Compliance Technology & Crypto
Paysafe
LinkedIn
James Coveney
Head of Data Science
Cashplus Bank
LinkedIn
Daniel Jonas
Head of Research & Innovation
Pay.UK
LinkedIn
Anne-Lise Amiot
Lead Product Manager, Identity and Access Management
Tide
LinkedIn
Philip Bonhard
Head of Experience Design
Lloyds Banking Group
LinkedIn
Keith Ferguson
Senior Product Manager
Flutter International
LinkedIn
Julie Gibelin
Senior Manager, Information Security Governance
N26
LinkedIn
Claire Simpson
Senior Manager
The Payment Systems Regulator
LinkedIn
Rodry Webb
Senior Manager of Product Management
The Walt Disney Company
LinkedIn
Antons Tocilins-Ruberts
Data Scientist, Information Security
Starling Bank
LinkedIn
Adhikar Babu
Senior Product Manager
Worldpay
LinkedIn
Andreas Konstantinou
Fraud Systems Oversight Analyst
The Co-Operative Bank
Valeria Cortez
Senior Data Scientist
Monzo Bank
Annet Steenbergen
Advisor
EU Digital Wallet Consortium
Warren Tomlinson
Director, Financial Crime Compliance
ClearBank
Rob Kotlarz
Co-Founder and President
OneID
David Awit
Director of Sales
Fourthline
John Kostovski
Senior Product Manager, Identify
DocuSign
Milan Khan
Senior Product Manager
Okta
Adam Preis
Director Product Solution Marketing
Ping Identity
Briony Krikorian-Slade
Principal, Payments, Innovation & Resilience
UK Finance
Ros Smith
Senior Technologist, Digital Identity
Ofcom
Nick Mothershaw
Chief Identity Strategist
Open Identity Exchange
Richard Maton
Director
Aperio Strategy
Alison McDowell
Co-Founder & Director
Beruku Identity
Ivan Djordjevic
Principal Security Advisor
Salesforce
Rob Moffat
Senior Technical Architect
FINOS
Dan Feaheny
Principal
Feeney Fintech
Laura Camplisson
Future Identity Portfolio Lead
VC Innovations

FTT Lending 3.0 speakers include:

Running in co-location, FTT Lending 3.0 is the ultimate event for the next generation of lenders, loan providers, fintechs, credit and capital allocators who are powering the future of lending. Gain access to two additional live content stages and 90+ rockstar speakers.

Alastair Douglas
Chief Executive Officer
TotallyMoney
LinkedIn
Colin Field
Chief Executive Officer
Saffron Building Society
LinkedIn
Damien Burke
Chief Executive Officer
Custom Credit
LinkedIn
Joshua Fabian-Miller
Director of Credit
Currys
LinkedIn
Niv Subramanian
Chief Lending Officer
Allica Bank
LinkedIn

2024 agenda

9:10 - 9:15 - Welcome and opening remarks

Find out what to expect from the day ahead.

Laura Camplisson, Future Identity Portfolio Lead

9:15 - 9:50 - Panel: Is reusable identity the key to a streamlined digital economy?

In recent years there has been growing excitement around the concept of reusable identity. With various pilots emerging from the financial services sector are we starting to see this vision come to life? How can reusable credentials enhance the convenience identity verification processes for customers? What will drive greater interoperability between financial providers and more broadly across the digital economy? How is digital identity regulation evolving at a domestic and international level? 

  • David Palmer, Chief Product Officer, Pairpoint and Blockchain Lead, Vodafone
  • Philip Bonhard, Head of Experience Design, Lloyds Banking Group
  • Annet Steenbergen, Advisor, EU Digital Wallet Consortium
  • Nick Mothershaw, Chief Identity Strategist, Open Identity Exchange (Moderator)

9:50 - 10:30 - Panel: The threats and opportunities of the AI revolution

As AI continues to develop at an exponential rate it’s no surprise the technology is front of mind for financial institutions. AI offers the opportunity to strengthen identity verification and fraud detection capabilities but, unfortunately, can also be leveraged by bad actors to increase the effectiveness of scams and deception. As fear and misinformation meet genuine risk, how are financial institutions addressing potential threats whilst embracing an AI-centric future?

  • Zwelli Burns, Senior Director, Compliance Technology & Crypto, Paysafe
  • Paola Cristina Nuñez Ameri, Chief Country Compliance Officer, Citi
  • Antons Tocilins-Ruberts, Data Scientist, Starling Bank
  • Paul Munson, EU Head of Compliance and MLRO, Rippling
  • Richard Maton, Director, Aperio Strategy (Moderator)

10:30 - 11:00 - Morning coffee break

Time for a quick break! Grab a tea or coffee before joining the final panel sessions or roundtables of the day.

11:00 - 11:20 - Keynote: Delivering inclusive digital onboarding experiences without opening the door to fraudsters

Consumers are demanding fast, friction-free online experiences – from e-signing to age verification, account creation and services. Yet, many businesses feel stuck with legacy journeys that exclude cohorts of the population and are vulnerable to fraudulent attacks using AI-generated deepfakes. What can the UK learn from countries that have implemented reusable digital ID created from banking data, to meet both regulation and customer needs? How is new UK regulation changing the future identity landscape and what will this mean for businesses?

  • Rob Kotlarz, Co-Founder and President, OneID
  • John Kostovski, Senior Product Manager, Identify, DocuSign

11:20 - 11:55 - Panel: The regulatory review

Financial institutions are required to navigate a complex legal landscape around digital identity, ensuring compliance with data protection and customer due diligence regulations. What are the key pieces of legislation establishing standards for identity verification? How are trust frameworks ensuring consistency and interoperability, whilst increasing adoption across the industry? What does the regulatory road ahead look like?

  • Paola Cristina Nuñez Ameri, Chief Country Compliance Officer, Citi
  • Julie Gibelin, Senior Manager, Information Security Governance, N26
  • Victoria Baines, Policy Advisor, Digital Identity, DSIT
  • Milan Khan, Senior Product Manager, Okta
  • Alison McDowell, Co-Founder & Director, Beruku Identity

11:55 - 12:30 - Panel: Navigating a new era of KYC and KYB

Legacy processes for identity proofing are unsustainable in a digital world. How can financial providers gain a competitive advantage by streamlining KYC and KYB experiences to improve customer satisfaction and reduce operational burden? Which technologies can help to identify fraudsters and threat actors at the onboarding stage? Are we seeing a shift towards perpetual verification, building up a real-time picture of risk throughout the customer lifecycle?

  • James Coveney, Head of Data Science, Cashplus Bank
  • Azy Shojaeian, VP Compliance & Risk, MLRO, Pockit
  • David Awit, Director of Sales, Fourthline
  • Warren Tomlinson, Director, Financial Crime Compliance, ClearBank
  • Rob Moffat, Senior Technical Architect, FINOS (Moderator) 

12:30 - 13:00 - Panel: Understanding vulnerability: Safeguarding customers against financial scams

With instances of APP fraud, investment scams, and money muling on the rise and regulatory changes set to shift the burden of liability away from consumers, the threat facing financial institutions is significant. What kinds of personal circumstances can make customers particularly vulnerable to these forms of attack? How can innovation enable suspicious behaviour to be flagged and monitored more effectively? What role does education have to play in prevention?

  • Anne-Lise Amiot, Lead Product Manager, Identity and Access Management, Tide
  • Claire Simpson, Senior Manager, The Payment Systems Regulator
  • Andreas Konstantinou, Fraud Systems Oversight Analyst, The Co-Operative Bank
  • Ros Smith, Senior Technologist, Digital Identity, Ofcom (Moderator)

13:00 - 14:00 - Lunch break

Lunch is served! Head to the catering area on the expo floor, explore the networking options, and don’t forget to visit the exhibitor booths.

14:00 - 14:05 - Welcome back to Future Identity Finance

Find out what to expect from the afternoon ahead.

Laura Camplisson, Future Identity Portfolio Lead

14:05 - 14:20 - Fireside Chat: Finding the silver lining: Identity and the cloud

The continued growth of cloud-based services has the potential to significantly improve how organisations manage identity and access, but also exposes new risks which must be addressed. How can cloud identity benefit user experience, security, scalability and compliance? What are the various routes to adoption? How are bad actors adapting to work around improved controls and how can financial institutions counter new threats?

  • Peter Smith, Chief Information Security Officer, Allica Bank
  • Ivan Djordjevic, Principal Security Advisor, Salesforce (Moderator)

14:20 - 15:00 - Panel: Identity and payments: What’s next?

Customers today have come to expect fast and seamless omnichannel experiences. The need to verify identity to complete an online payment journey causes delays and can contribute to reduced conversion rates. How can financial institutions and retailers leverage innovation to streamline the payments process whilst ensuring compliance and protection against fraud? What changes will developments like Confirmation of Payee, the EU Digital Identity Wallet and PSD3 bring?

  • Keith Ferguson, Senior Product Manager, PokerStars, Flutter International
  • Daniel Jonas, Head of Research & Innovation, Pay.UK
  • Jyoti Goyal, Head of Product, Marketplace Capabilities, BT
  • Adhikar Babu, Senior Product Manager, Worldpay 
  • Briony Krikorian-Slade, Principal, Payments, Innovation & Resilience, UK Finance (Moderator) 

15:00 - 15:25 - Fireside chat: New Horizons, New Risks: The evolving financial crime landscape

Geopolitical changes and economic instability, together with the increasingly sophisticated techniques leveraged by criminals pose significant challenges to financial institutions. How can innovation strengthen due diligence and transaction monitoring approaches? What role does data sharing play in combatting financial crime and how do we ensure customer data is protected? What emerging threats should financial institutions be prepared to tackle?

  • Michael Venn, Group Head of Risk & Compliance, MLRO, Modulr
  • Valeria Cortez, Senior Data Scientist, Monzo Bank
  • Adam Preis, Director Product Solution Marketing, Ping Identity, (Moderator)

15:25 - 15:30 - Stage closing remarks

Thank you for joining Future Identity Finance 2024.

Laura Camplisson, Future Identity Portfolio Lead

15:30 - 16:00 - Afternoon coffee break

Time for a quick break! Grab a tea or coffee (…or a famous festival craft beer!) before the last sessions of the day.

16:00 - 16:45 - Roundtable: The road ahead for digital identity wallets

What are the latest significant developments surrounding the rise of digital identity wallets? Which standards and frameworks are driving progress and what does the road ahead look like for businesses and consumers? 

Moderator: Nick Mothershaw, Chief Identity Strategist, Open Identity Exchange

Seated expert: Annet Steenbergen, Advisor, EU Digital Wallet Consortium

16:45 - 17:30 - Roundtable: Tackling fraud & security threats in lending

As fraudsters and criminals deploy increasingly tactics to bypass security systems, what trends should financial institutions be vigilant of? How can innovative technologies and frameworks allow businesses to effectively flag suspicious activity and thwart attacks?

16:00 - 16:45 - Roundtable: The opportunities and risks of the growing data ecosystem

How can data-driven insights and advanced decisioning detect fraud and allow customers to access products and services without delay? How are advances in data sharing and open finance driving impacting digital identity.

Moderator: Dan Feaheny, Principal, Feeney Fintech Ltd
Seated expert: Rodry Webb, Senior Manager of Product Management, The Walt Disney Disney Company

16:45 - 17:30 - Roundtable: Making digital identity accessible to everyone

There is no one-size-fits all approach to identity, but accessibility is vital to ensure no one is excluded from accessing vital financial services. How can businesses prioritise human-centric design to account for the broadest possible range of user needs? 

17:30 - 18:30 - Drinks reception

The ecosystem

Discover the latest innovations powering the future of identity

Biometrics
Screening
Transaction monitoring
Document
capture
Validation
Device
intelligence
Face
matching
eSignature
Authorization
Liveness
detection
Credentials
Fraud
prevention
Enrolment
Verification
Access
management

Meet the team

Reach out to the Future Identity Finance team with queries on how to get involved with the event through our sponsorship, exhibition, speaking, or media partnership opportunities

Lisa Moyle
Chief Strategy Officer
Speaking Opportunities
Milana Vlaović
Community Manager
Sponsorship & exhibition enquiries
EmailLinkedIn
Malcolm O'Reilly
Marketing Executive
Marketing & media enquiries
Anna Smart
Client Success Manager
Hosted Meetings & sponsorship delivery
emailLinkedIn