FID Customer Europe 2024 – Hosted Buyer FAQs

The VIP Hosted Meetings Programme is an opportunity for you to pre-schedule meetings with event partners. Our hosted meetings team will generate meetings based on your preferences and schedule only the most relevant meetings for you.

A VIP Hosted Rockstar is a senior decision maker responsible for buying or evaluating technology and other solutions for their company. To view a full list of criteria please see our T&Cs.

We’ll check your registration and let you know via email if you have been approved as a VIP Hosted Rockstar. If you don’t meet our qualifying criteria, you can register for one of our Rockstar passes instead.

Ahead of the event, all buyers will be invited to select companies they would like to meet with. Your meetings are generated based on the preferences you make, to ensure only the highest quality and most relevant meetings are scheduled.

The meetings will be 15 minutes long and held between 14:00 and 17:00 on the event day (21st May 2024) in the VIP hosted meetings lounge.

Double opt-in means that both parties agree to the meeting, so we will only schedule meetings where both yourself and the event partner have agreed to meet.

VIP Hosted Rockstars must commit to making appointments with our event partners via the VIP Hosted Meetings Programme. We ask that you come to the event ready to meet with new potential partners. You must attend a minimum of four (4) pre-scheduled meetings during the event and complete the post-event survey.

The deadline to apply is Tuesday 23rd April 2024.

VIP Hosted Rockstars are free to attend content sessions and network on the exhibition floor around their schedule of meetings.

You will be reimbursed following attendance to all hosted meetings, completing the feedback form providing an evaluation of each meeting, completion of the reimbursement form and submission of receipts. The deadline for the form and receipt submissions is 12th June 2024.

If you attend the event but do not complete your scheduled meetings, you will not receive any reimbursement, we reserve the right to invoice your company for £599 + VAT for the event ticket as per the authorisation you agree to, and you may also be excluded from qualifying for the festival in future years.

If you are approved for the VIP Hosted Meetings Programme but are unable to participate even though you are still with your organisation, you must agree to suggest one or more substitutes from your organisation as your replacement for the programme. Acceptance of any substitute is subject to prior approval via email.