Identity at the heart
of the customer experience
Future Identity Customer
Welcome!
Future Identity Customer, in co-location with FTT Embedded Finance & Super-Apps, Customer Alpha and FTT Payments, brings together 600+ attendees for a one day event in central London. Discover how consumer facing businesses in retail, gaming, mobility, entertainment, travel, healthcare and other key sectors, are approaching digital identity.
Tech and solution providers can save £200 with the final early bird rate before Friday 3rd May.
Identity is key to optimising the customer experience
of the cost of fraud is passed to consumers through price increases
of customers abandon onboarding due to frustrations with KYC
of consumers want more control over how their data is used
of customers will exchange data for a personalised experience
The time for collaboration is now
A one-day event packed with opportunities to learn, build and connect
600+ engaged attendees
Achieve months of networking in just one day. Jump into a community of all the key players in identity and customer experience.
60% Tech End-users
No, really. At Future Identity Customer retail, gaming, mobility, entertainment, travel, healthcare, utilities and other leading businesses.
150+ rockstar speakers
C-level professionals and renowned experts ready to share their insights into the latest identity trends and new technologies.
Facilitated networking
No more searching the expo floor for your ‘must-meet’ attendees. Our community management team can handle those priority introductions.
Live content
Content sessions exploring how digital identity can deliver greater trust, privacy and personalisation for the ultimate customer experience.
Technology expo
Discover new technologies to solve your identity challenges. Lay the foundations for future partnerships with technology leaders.
2024 Rockstar sponsors
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Industry partners
The experience
Look forward to lively conversations, new connections, lots of identity and good times
ICONIC LONDON VENUE
Future Identity Customer is being hosted at etc.venues 155 Bishopsgate, a stylish venue in the heart of London and the perfect space to partake in compelling content sessions, explore the vibrant exhibition area and more.
DRINKS RECEPTION
To finish off a day of inspiring content and smart networking, attendees enjoyed a drinks reception on the expo floor whilst networking with strategic partners.
VIP Hosted Meetings Programme
Taking place in our brand new and exclusive hosted meetings lounge.
Fast-track access to the industry leaders and technology providers you want to meet with efficiency and ease. Look no further to strengthen existing partnerships and build new connections.
We have a brand new opportunity available for you to get involved – get in touch with us at marketing@vcinnovations.co.uk to view our Meetings Package as part of the VIP Hosted Meetings Programme.
Past attendees include
Identity & customer experience innovators & technology leaders
Expand your industry knowledge
Our agenda revolves around some key themes
Customers want quick and easy access to services, but also want meaningful interactions with brands they trust. Is delivering a cohesive identity experience across all touchpoints the secret to customer retention?
Different industries have unique drivers and challenges when it comes to digital identity, but as wider standards and trust frameworks drive interoperability, could an outward-looking approach be the key to progress?
As online fraud continues to surge, retailers need solutions to mitigate account takeover, friendly fraud and bonus abuse, without damaging their product offering and alienating genuine customers.
Customers are increasingly concerned about how their data is used and stored online. Trust is a two way street and only by prioritising privacy, transparency and consent can businesses ensure their users feel secure.
Seamless identity management can improve employee experience, enhance efficiency, lower costs and ultimately lead to better results for end customers. How are various functions across organisations embracing change?
Faced with regulatory requirements to protect users from harmful content, scams and bad actors, how are digital platforms leveraging identity and age verification solutions to ensure trust and safety.
The ecosystem
Discover the latest innovations powering the future of identity
capture
intelligence
matching
detection
prevention
management
Rockstar speakers
Co-located with
One day, four events and an interconnected community
FTT Embedded Finance & Super-Apps Europe gathers an exciting and disruptive community of retailers, manufacturers, insurers, telcos, financial institutions, fintechs and tech innovators to re-imagine financial services and explore a future where the universe of potential financial services providers is expanding rapidly.
Customer Alpha is the only dedicated global community of brands, retailers, marketplaces, social platforms and technology enablers exploring strategies and new product streams designed to attract, retain, increase LTV and better serve the current and next generation of customers.
FTT Payments is dedicated to exploring the latest trends, technologies, and business model innovations across the payments industry creating a gateway to the future of transactions, offering a unique platform to learn, share, and shape the next wave of payment solutions.
Want to speak to the team?
Reach out to the Future Identity Finance team with queries on how to get involved with the event through our sponsorship, exhibition, speaking, or media partnership opportunities
