At this year’s Future Identity Festival, co-located with FTT Mutuals and the Fintech Talents Festival, the very best minds in digital identity came together to discuss and debate the latest trends and challenges in KYC, cybersecurity, fraud, biometrics, authentication and much more.

Fresh from the Future Identity stage, we sat down with Surash Patel, VP EMEA at TeleSign, a global provider of phone number, SMS and identity verification APIs. “We protect, defend and connect consumers to the brands they love and help brands optimise the onboarding experience,” Surash tells us.

Surash highlights a trend across today’s online world whereby many brands today are struggling to onboard consumers in a safe way whilst not loosing people in the process. “For the online world to be safe, we need continuous trust,” he explains.

Watch the full interview below to find out more about the meaning of continuous trust, and the various data points and indexes that can be used to establish this online.